Solutions for Home Care Agencies
Streamline lead acquisition across territories and monitor branch performance with Caredove’s private home care access management solution
Never miss a referral
Caredove's smartforms capture leads and book inquiry calls directly. Algorithmic routing and waitlist management direct clients to the most suitable franchise and service based on their needs and location. Track every engagement and its outcome with our data rich reports.
Lead Conversion Made Simple
Funnel all inquiries to a central intake desk, or enable appointment booking on every franchise page
Boost Staff Productivity
Save up to 4 hours for every 10 booked referrals in Caredove
Enhance
Security
Caredove's platform is fully secure, providing health-grade secure data capture for all inquiries
Brand Recognition & Growth
Create a unified client experience to strengthen brand reputation, build trust, and streamline client engagement, contributing to higher client retention
Promote Your Services, Get More Leads
Collect leads from multiple entry points and manage them all in one spot. Promote your home care services on the Caredove dashboards of hospital discharge planners and public health care coordinators, solidifying your reputation within your region.
Define each territory’s service delivery zone
Share this information in directories or Caredove partner initiatives
Manage all referrals in one place: your Caredove Referral Inbox
Optimize Staff Time
Leverage Caredove’s unique workflow features, purpose-built to streamline intake processes for home and community based care. With intake staff publishing appointment availability online, they can save up to 4 hours for every 10 referrals processed.
Reduce phone tag and voicemails with booked appointments & automated reminders
Use smartforms to automatically triage and prioritize inbound leads
Integrate with your CMS to reduce data entry time and keystroke errors
Secure Integrations to Optimize Operations
From your eForms to final endpoint integrations, Caredove is fully PHIPA, PIPEDA, HIPAA, and SOC 2, Type II compliant. Embed secure Contact Us forms or map-based franchise finding tools on your website. Immediately convert website leads into client profiles in your CMS, with Caredove referral form data flowing directly into the client’s file.
Prevent client PHI landing in an insecure email inbox
Automatically transfer qualified leads from Caredove to your CMS
Merge client records if the system recognizes a match
Data Rich Reports to Drive Growth
Franchise autonomy with corporate oversight. Provide flexibility with self-directed intake appointment schedules at each franchise, while having instant access to referral volumes and call outcomes across all locations.
Drive growth with key marketing insights
Report on referral volumes and service usage across all geographies
Determine new investment opportunities based on service gaps
Improve Marketing
We know how to market community based home care. Caredove can help you create a beautiful, accessible and easy-to-edit website that integrates seamlessly with your Caredove search and booking tools.
Accessibility features ensure inclusive experiences for everyone
Quickly create multi-language responsive websites and landing pages for network projects
Gain access to Caredove's marketing pros for SEO best practices and graphics support
Contact Caredove to learn how you can optimize your intake staff and enhance operational outcomes.
