After many years in the health care sector, founders of Caredove bumped into two problems, time and time again:
● Does this organization offer service in my neighbourhood?
● Am I even eligible for care?
● Did my fax go through?
● Is anyone going to call me back?
"We spent thousands of hours examining how patients access home care and community services. We saw the same problems over and over - intake staff were overwhelmed while triaging referrals, voicemails and faxes would pile up, and patients wouldn't get connected with care. We created Caredove to solve these problems."
Jeff Doleweerd, CEO
Caredove has enabled quick, confident transitions to community programs in Waterloo Wellington since 2013. It has simplified the process for referrers and eliminated delays and confusion.
From the moment we started working with Caredove, we felt like a priority customer. They took the time up front to really understand our program needs. Highly recommended!
Caredove has been an incredible time saver for our staff. Caredove has also been extremely responsive to our requests to customize the system to make it more user friendly for our purposes.
We even use Caredove during the intake appointment, when we book the client into the next step. It organizes the client supervisor’s day for them, like having their own personal secretary.
An innovative and effective tool to simplify and connect people to our services. Working with the Caredove team has been a fantastic experience.
Simple, efficient, easy to navigate for resources.
So easy to use and awesome to be able to do a warm handoff to other organizations!