Manage your service intake process with ease. Upgrade to Caredove Advanced CBO.

Streamline inbound referrals to a single Community Based Organization (CBO).

Improve your intake with advanced features

Enable direct booking and/or service requests from the public, reception and external providers. Track admission status and share referral outcomes. Access advanced reporting analytics.

Render of a booking screen showing available times with a selected time slot displaying appointment details

Improve client access, right from your website

Integrate Caredove Listings to your website with secure and easy-to-use buttons. Allow the public to sign up, choose convenient appointments, or search for services among a trusted set of network service providers. Customize the intake form and workflow so that each referral is sent directly to the right staff member at your organization. If you have multiple services across a large geography, embed a Caredove search within your website so clients can discover which services are provided at their home address.

A blue arrow pointing to the right
Read more about public sign-up

Build better intake forms

With our Advanced CBO you can now customize your intake forms, or access more of our pre-built forms. Our expertise in home and community care means we've already built many of the standard forms used across the sector and have experience deploying them.

A blue arrow pointing to the right
Read more about Caredove Forms
A stylized render of a web search window with a rocket launching to show improved search engine optimization

Get found in search engine results

Caredove’s architecture ensures that your service listings are properly formatted for search engine optimization (SEO). Our SEO boosted listings work hard behind the scenes to rank higher on Google, Bing or any other search engine used by your clients. Optionally remove your listing from being indexed for services behind a central intake or stepped care access initiative.

Leverage existing technology through integrations

Launch Zoom meetings directly from your Caredove calendar or from an appointment notification email. Sync your Microsoft Outlook calendar to see all your booked appointments from Caredove. We can also help grow referrals by promoting your service listings in HISs, EMRs, used by your local partners, to make it easy for them to refer to you.  Find out what systems we're already integrated to with the link below.

A blue arrow pointing to the right
Read more about Caredove Integrations
Illustration of a person with a laptop showing the Caredove and HL7FHIR logos integrated to various other platforms like AlayaCare, Ocean and Chris.
Render of Caredove's inbox showing list of referrals and their sources.

Track leads with advanced intake tools

Streamline your lead pipeline with Caredove's Referral Inbox workflow configurations, or integrate Caredove to your Client Management System to manage all your prospective clients in one place.

Report on referral activity

Advanced reporting helps organizations track referral numbers and positive outcomes. Audit service coverage gaps and user activity to optimize the patient experience and intake performance.

Two people looking at charts depicting metrics for their referrals

Upgrade to Advanced CBO

Unlock the premium features our community members love.
Standard pre-built eforms
Launch a service request from your website*
Unlimited requests, referrals & appointment bookings
Five premium users receiving & actioning referrals
Responsive support via live chat
Reporting on referral activity
Data retention up to one year
Access to process improvement support & configuration
Downloadable PHI 
Embedded webforms & service search interface*
Zoom & Outlook integrations
Client SMS notifications & custom email triggers
Custom forms, including algorithmic routing 
API integrations to external systems (e.g. CMSs, EMRs)
Multi-branch referral management
Access to eRequest & eRefer Solutions
* Restricted to one domain

Essentials (Free)

Standard pre-built eforms
Launch a service request from your website*
Unlimited requests, referrals & appointment bookings
Five premium users receiving & actioning referrals
Responsive support via live chat
Reporting on referral activity
Data retention up to one year
Access to process improvement support & configuration
Downloadable PHI
Embedded webforms & service search interface*
Zoom & Outlook integrations
Client SMS notifications & custom email triggers
Custom forms, including algorithmic routing
API integrations to external systems (e.g. CMSs, EMRs)
Multi-branch referral management
Access to eRequest & eRefer Solutions

Advanced CBO

Standard pre-built eforms
Launch a service request from your website*
Unlimited requests, referrals & appointment bookings
Five premium users receiving & actioning referrals
Responsive support via live chat
Reporting on referral activity
Data retention up to one year
Access to process improvement support & configuration
Downloadable PHI
Embedded webforms & service search interface*
Zoom & Outlook integrations
Client SMS notifications & custom email triggers
Custom forms, including algorithmic routing
API integrations to external systems (e.g. CMSs, EMRs)
Multi-branch referral management
Access to eRequest & eRefer Solutions

Enterprise

Standard pre-built eforms
Launch a service request from your website*
Unlimited requests, referrals & appointment bookings
Five premium users receiving & actioning referrals
Responsive support via live chat
Reporting on referral activity
Data retention up to one year
Access to process improvement support & configuration
Downloadable PHI
Embedded webforms & service search interface*
Zoom & Outlook integrations
Client SMS notifications & custom email triggers
Custom forms, including algorithmic routing
API integrations to external systems (e.g. CMSs, EMRs)
Multi-branch referral management
Access to eRequest & eRefer Solutions