Make referrals better for everyone.

Software designed to simplify eReferrals across a network of trusted Ontario Health Team partners.

Graphic of a magnifying glass over a neighbourhood, signifying support services search in the community including hospitals

Digital tools to help Ontario
Health Teams connect clients with care.

From virtual counselling to adult day programs, enable easy access to all home and community support services from the click of a button.

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Improve client access with 24/7 System Navigation

Online platforms need to give the public a way to search for services and send self-referrals on their own time: evenings, weekends and holidays. With our Public Search and WebBuilder modules, Ontario Health Team clients and clinicians can access service information, additional resources, book intake appointments and complete service request forms at any time of day.

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Read more about public sign-up

Transforming OHTs into digitally mature service navigation networks.

Networks choose Caredove because we take the hassle out of local network collaboration for Community Based Organizations (CBOs). When CBOs use Caredove, they get all their referrals in one spot, with custom workflows designed for every service to ensure the right staff gets the referral. Whether it is primary care, care coordinators or the public referring, CBOs in Canada trust Caredove to capture their referrals.

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Read more about Caredove Networks
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Leverage existing technology through integrations

A valuable and digitally mature OHT network will leverage existing successful technical infrastructures. Caredove excels at interoperability with other systems and has active integrations with CHRIS, Ocean, AlayaCare and more, ensuring easy alignment to future provincial health care navigation services.

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Read more about Caredove Integrations
Illustration of a person with a laptop showing the Caredove and HL7FHIR logos integrated to various other platforms like AlayaCare, Ocean and Chris.
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Caredove and Integrated Virtual Care Funding

Ontario Health is inviting proposals from Ontario Health Teams, aligning with the provincial priorities of improving service navigation, access and transitions across the care continuum with a focus on priority and underserved populations in Ontario. With over 800 community agencies in Ontario receiving referrals in Caredove, it makes sense to leverage our platform.

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Virtual Care Program Funding

Report on referral activity across your entire Ontario Health Team

Advanced reporting helps provide Ontario Health Teams with regular updates on network performance. The ability to monitor an overall network health by tracking referral volumes, intake activity and measurable outcomes will help identify areas for improvement and continued growth with additional partner organizations.

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FAQ: Building a Referral Network for your OHT

The problems with service access and patient transitions have been well documented in Ontario. Solving these problems is going to take new organizational models, like Ontario Health Teams and modern health care technologies, like Caredove. Here are some of the most common questions OHTs have been asking us.

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View our FAQ

Caredove Produces Results

With over 80 categories of service spanning many social determinants, Caredove's robust taxonomy and search platform can help make access to your Ontario Health Team's services easier than ever.

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800+
Home and community care organizations in Ontario are improving access and intake processes by using Caredove.
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96%
Proportion of referrals where patients are booked, knowing exactly who is going to call them back and when.
74%
Referrer Net Promoter Score (NPS)
People love using Caredove!

Download our Ontario Health Team Guidebook

Coordinating Access to Ontario Health Teams is a 27 page guide for local leaders, thoughtfully authored by our team of community care experts and the architects of dozens of service access networks across the country.

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Download Guide

Referrers and providers love using Caredove.

" Easy way to refer clients to other Community Centres. "

Eastern Ottawa
Resource Centre

" Caredove has been an incredible time saver for our staff. "

Community Support
Connections

" Simple, efficient, easy to navigate for resources. "

Champlain LHIN

" I tell everyone about this
website! "

Hamilton Health Sciences, Juravinski Hospital

" I love how easy the platform is to complete referrals, with all information easily found. "

Waterloo Wellington
LHIN

" An innovative and effective tool to simplify and connect people to our services. Working with the Caredove team has been a fantastic experience. "

A.R. Kaufman
Family YMCA

" Amazing resource. I use it daily to help seniors navigate our system. Booking option is fantastic for seniors who are unable to write or take down numbers. "

HCCSS I&R Staff