Caredove Support

Find an answer below, or use our chat window to speak with customer support to submit a bug ticket, report a 500 error or request API technical support.

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How do I send a referral from a search site?

I've received my first referral. Now what?

Add a Caredove button to my WordPress website

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What is Caredove?

Here for the first time? Learn how the platform improves care access and streamlines intake workflows.

Key Features

Understand the key features and basic functions of Caredove.

Service Listings

Manage the services that your organization provides to help you receive better referrals.

Receiving & Sending

View your Caredove referral inbox and outbox to optimize your intake workflow and referral management.

Booked Referrals

Create, configure and manage availability to offer booked referrals through the Calendar.

Workflow Tools

Use custom settings to manage how your workflow displays in the referral inbox.

Using Caredove Internally

Learn how to streamline your internal intake process by using Caredove at reception.

Best Practices

Here are our tips and tricks for the best ways to use the platform.

Settings & User Permissions

Configure Caredove for your organizational needs & restrict PHI to specific users.

Troubleshooting

Something not right?

Reporting

Manage your network and view data reports.

Developer Integrations

Embedding useful integrations as a webmaster.

Have more questions?

Use our chat window to speak to a customer support agent.
Live chat is available 7 days a week, 8:30 am - 8:30 pm EST,
with extended support available until 10 pm EST.
Agents typically respond in under 2 minutes.

If your ticket is urgent, please include [URGENT]
at the beginning of your message.

Click here to learn more about how we handle support requests.