Stop Loss-to-Follow-Up After
Newborn Hearing Screening
Every year, thousands of U.S. infants who fail or miss newborn hearing screening never complete diagnostic testing or early intervention. Caredove helps state EHDI programs close that gap.
From Screening Result to Completed Appointment
When an infant fails or misses newborn hearing screening, Caredove:
Creates a live referral that remains open until an outcome is completed
Invites families directly into the follow-up process
Presents clear next steps in plain language
Supports direct booking or guided booking with community audiology providers
Tracks scheduling, attendance, and diagnostic outcomes
Integrates with statewide EHDI and reporting systems
Most systems document that a referral was sent.
Caredove ensures that care is completed.
137,000+
Infant Hearing Screening Referrals Managed (Past 12 Months)
Live, tracked, outcome-managed — not just sent.
Why Family Engagement Changes Outcomes
Loss-to-follow-up rarely happens because a referral wasn’t issued.
It happens because families disengage.
They’re overwhelmed.
They miss calls.
They don’t understand urgency.
They delay.
Caredove replaces instructions with guided engagement.
Families receive digital invitations, automated reminders, and structured next steps. Programs gain visibility into risk early — before infants fall through the cracks.
What This Gives State EHDI Programs
Real-time visibility into which infants are progressing and which are at risk
Early alerts when follow-up is stalling
Reduced manual tracking and spreadsheet dependency
Integrated referral workflows across hospitals, audiology, and early intervention
Cleaner reporting and improved accountability
Greater confidence that screening leads to completed care
Follow-up becomes something your program actively manages — not something you wait to hear about.
Why This Matters
Screening works. The system breaks down between discharge and diagnosis. Caredove closes that gap.
Source: Centers for Disease Control and Prevention
1 in 4
More than 1 in 4 infants who do not pass screening are lost to follow-up or documentation for diagnostic testing.¹
Source: CDC Hearing Loss in Children Data & Statistics
2–3 per 1,000 infants
Approximately 2–3 per 1,000 infants are identified annually with permanent hearing loss.
98%
Over 98% of newborns receive hearing screening before hospital discharge.
Source: Centers for Disease Control and Prevention
Built for Population-Level Follow-Up
Caredove supports publicly accountable infant and pediatric screening programs across large geographic regions, coordinating follow-up between hospitals, independent audiology providers, and early intervention services.
We manage high-volume referrals where reporting, compliance, and outcome tracking matter.
This is production infrastructure designed for statewide EHDI operations — not pilot software.
If your program is focused on reducing loss-to-follow-up and strengthening EHDI outcomes, we’re ready to help.
