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Community Care

FAQ

August 29, 2018
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What is Caredove?

Caredove is an eReferral management Software-as-a-Service platform designed to transform how access to home care and community services works for everyone involved. We believe that everyone should be able to easily connect and engage with the care that helps them remain independent, supported, and healthy at home. We are committed to improving connections across all health care transitions.

Caredove builds delightful software that helps community health agencies promote their services, onboard more new clients, and organize a network of agencies to respond to a local health challenge.

What can I do with Caredove?
Organizations Can:
  • Curate service listings to advertise services and receive quality referrals
  • Allow the public to request service using embedded website buttons
  • Streamline intake & receive booked appointments
  • Manage all incoming & outgoing referrals in a unified referral inbox
  • Report on inbound referrals activity over time and audit coverage area gaps
  • Build a new website with Caredove's WebBuilder, seamlessly linked to Caredove services
  • Use other Developer Integrations to receive referrals directly in a Client Management System or EHR

Learn more about our organization features

Networks Can:
  • Build a referral network of trusted local agencies to enable referral sending among partners
  • Use advanced marketing tools to promote a suite of organizations or services with a custom WebBuilder site
  • Invite clinicians to send referrals to trusted partner organizations
  • Track network health and referral activity with robust reports across all organizations

Learn more about our network features


Who uses Caredove?
  • Service Providers who want to capture high quality referrals, streamline their intake processes and connect clients with home care and community support services (Meals on Wheels, Personal Support, Counselling, etc.)
  • Referring Sources who want to connect clients with care outside of their own organization (discharge planners, social workers, GPs, etc.)
  • Caregivers & Clients who want to connect with care
  • Networks that want to connect multiple organizations and services to each other to allow easy referring and outcome tracking
Why Caredove?

Goodbye messy forms, faxes and phone tag. Hello referral simplicity.

When a caregiver, client or clinician can send a referral with an appointment date and time, there is no mystery about who is going to help, and when. Caredove works with over 800 community health agencies in Canada, and we bring that experience to every new organization looking to streamline their intake processes. By leveragine Caredove's natural network of community support services, you're not only sending and receiving eReferrals, you're also improving your entire workflow and making it easier to connect with similar local organizations.

Is Caredove Secure?

Absolutely. Our security and privacy policies can be found at caredove.com/legal.

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Connect with care today

Join the 800+ organizations across Canada in using Caredove to create trusted networks of care partners with secure and easy to use tools.