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Beautify access to your home and community services

Create a seamless workflow with a Caredove + AlayaCare integration

AlayaCare and Caredove Integration Diagram
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Grow your business and streamline inbound referrals

Caredove provides AlayaCare customers with additional eReferral entry points to serve more clients and streamline intake.

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Receive online referrals from:
‍
→ Your organization website
→ Franchise-finder map tools
→ Local service directories
→ Search engines
→ Regional Caredove networks
→ Trusted clinicians
→ Other community and home care providers
→ Integrated systems (e.g., EMRs)

Benefits to receiving referrals in Caredove

Stop duplicating client data from system to system. Streamline your referral access and management process so only qualified, admitted client data is populated in AlayaCare.

Secure eReferral Forms

Create beautiful online referral forms to collect client data. With logic based form fields, curate the intake questions based on who is filling out the form and what service they are requesting.

Online Bookings

Receive public service requests through your website. Self-referrals to any service can be booked, and assigned to the right intake team member at your organization.

Location Finder

Display your service catchment areas on your website. Allow clients to discover what services deliver care directly to their home and send a service request.

Automatic Population

Any client data that is entered on a Caredove form will automatically pre-populate the client profile in AlayaCare upon admission.

Franchise Referral Management

Do you manage a franchised home care company? Track referral activity, outcomes and other metrics across each branch, to ensure each location is running smoothly. 

Franchise Territory Management

Audit coverage area gaps across franchises, and map out unsold territories for future franchise expansion opportunities. 

Enhanced Service Marketing

Market your services across multiple Caredove networks. Increase lead traffic by leveraging other HL7 FHIR API integrations and boosted SEO listings. 

Curated Lead Management

Qualify and prioritize leads in Caredove before creating a client profile in AlayaCare. Enable trusted referrers to send you direct referrals and provide real time updates.

HOW IT WORKS

Watch the integration in action

See Caredove send referrals to the AlayaCare system across three eReferral entry points

Standard Integration

Manage inbound referrals from all entry points in your Caredove referral inbox. Triage and prioritize leads before pushing qualified client information into AlayaCare, or optionally send all new referral data directly into Alayacare, depending on your workflow. Import fields such as:

Meta Data

  • Transmission Date
  • Request Date

Client Demographics

  • First Name
  • Last Name
  • Gender
  • Birthday
  • Language
  • Email
  • Phone Main
  • Phone Other
  • Address 1 Suite
  • Address 1 Street
  • Address 1 City
  • Address 1 State Province
  • Address 1 Zip Postal Code
  • Address 1 Country
  • Health Card
  • Health Card Version

Client Contacts

  • Contact Type (e.g. "Emergency Contact")
  • Contact Relationship (e.g. "Daughter")
  • First Name
  • Last Name
  • Phone Main
  • Phone Other
  • Address 1 Suite
  • Address 1 Street
  • Address 1 City
  • Address 1 State Province
  • Address 1 Zip Postal Code
  • Address 1 Country

Request Details

  • Request Type (e.g. "Service Request")
  • Caredove Referral ID
  • Authored Date
  • Closed Date
  • Archived Date
  • Other External Identifiers (e.g. "CHRIS-123456")
  • Caredove Status
  • Caredove Sub Status
  • Caredove Full Status
  • Source
  • Consent
  • Reason for Referral
  • Questionnaire

Service Details

  • Service External ID
  • Service Name
  • Service Organization Name
  • Service Organization ID

Provider Details

  • Provider ID
  • Provider First Name
  • Provider Last Name
  • Provider Job Title
  • Provider Employer

Profile

  • Living Arrangements
  • Diagnosis
  • Hospital Visit
  • Allergies
  • Risk Issues
  • Relevant Medical History
  • Drop Odd Options
  • Additional Stops
  • Trip Notes

Custom Integrations

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Integrate with Caredove today.

Contact the Caredove team to learn more about how our API integrates with AlayaCare, offering you a full suite of Case Management and intake tools.

Related Resources

Learn more about integrations, networks and service access.

Blog: How Best of Breed Tools Increase Network Value

Feature: Enable Public Service Access with Caredove

Caredove for Community Based Organizations

Everything you need to streamline access to service and improve care transitions, today.

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