Send a Caredove referral directly from CHRIS
Are you still faxing referrals to home and community care support services in Ontario? Refer online to home and community care services found in Caredove with pre-populated client and user data from the CHRIS client profile.
3 regions fully launched
Every week, Ontario Health atHome North East, Champlain, and Waterloo-Wellington staff are using the CHRIS + Caredove integration to send referrals to hundreds of community support organizations. Other regions can be implemented in less than a week!
25+ categories of care
Ontario Health atHome staff are sending referrals to over 25 different categories of care, the most popular of which are Housekeeping, Meals on Wheels, and services for people with dementia.
Tens of thousands of referrals sent
Every month, Ontario Health atHome care coordinators and I&R staff send over 1000 referrals through Caredove to trusted, local community support service organizations.
Streamlined Care Coordination
No switching systems, no double data entry.
Search
Each OHatH region receives access to a curated search interface, localized to their region, making it easy to search by category, demographic or need to find specific in-home service providers that care for clients and patients living in their region. With complete control over which community organizations are included in the search, Ontario Health atHome funders can feel confident in enabling Caredove’s navigation and access platform for their staff.
Refer
Sending a referral through Caredove takes about 60 seconds. Information from the client’s CHRIS profile automatically populates the Caredove eReferral form, so the care coordinators can send referrals with just a few clicks. When sending a referral, Ontario Health atHome staff can also book clients into available intake appointments, so everyone knows who will help the client and when.
Receive
Ontario Health atHome Champlain staff are now using Caredove to receive referrals to manage the waitlist process for Adult Day Program services. If you are interested in using Caredove to support inbound requests to Ontario Health atHome in your region, contact us.
Testimonials
It is user friendly and allows us space to include relevant information regarding the patient. Also, we get an email right away that you have received our referral.
– Ontario Health atHome
North East
Very user friendly and effective way to make referrals!
– Ontario Health atHome
Waterloo Wellington
The integration appeared seamless which also instilled confidence that the recipient receives the referral without any delay.
– Ontario Health atHome
Champlain
How it works
Stop duplicating client data from system to system. Streamline your referral access and management process so only qualified, admitted client data is populated in AlayaCare. Client data that is entered on a Caredove form will automatically pre-populate the client profile in AlayaCare upon admission.
Seamless client connection to community care.
Select Caredove from the action menu in your CHRIS client profile. This will launch Caredove's local home and community service finder directly in your CHRIS platform.
Find and book local services
Relevant services will display based on the client's address in CHRIS. Book the client into an intake appointment time, or send a direct, non-booked referral.
Pre-populated referral forms
Once the service and appointment time have been selected, the client's data from CHRIS will automatically populate the Caredove referral form, including name, birth date, alternate contact information, and more. More information, including attachments, can be added to the form.
Track all referrals with CHRIS notes
Once the referral has been sent, Caredove's copy and paste feature allows you to add relevant notes to the client's CHRIS profile so you know when and where referrals were sent.
Want to know more?
Watch the integration in action
Create a seamless workflow by sending Caredove referrals directly from the CHRIS platform
Contact the Caredove team to learn more about the CHRIS integration, offering you a seamless client referral solution.
